Tuesday, June 18, 2013
How I look when I'm on hold with Anthem Blue Cross
I'll blame the jowls on them, too
and the dark circles.
Yesterday's joust with the most loathed company in America came about because I wasn't properly reimbursed for Oliver's recent twelve year old check-up. Evidently, the doctor had checked off the Age Range 12-17 box on the diagnostic code list, and the Date of Service was May 9, 2013 which made Oliver 14 hours younger than Age 12 (he turned twelve on May 10th) and therefore not reimbursable because he was STILL ELEVEN AND NOT YET TWELVE. Got that?
I'm not kidding you, folks.
After that phone call, my jowls hit my cleavage, and there they swing.